Pathways to Positive Public Administration

An International Perspective

Edited by Patrick Lucas, Tina Nabatchi, Janine O’Flynn, and Paul ’t Hart | 2024

In an era of low trust in government and a pervasive negativity bias, this volume goes against the grain. It examines the foundations, practices and tools of a distinctly positive strand of public administration (PPA).

This book asserts that there is a perennial need for social, evidence-based learning on what to aspire to and what works in public administration. Responding to this need, scholars from five continents present research designed to do just that. Employing an array of frameworks and methods, they present studies of high-performing policies and programs, exploring what makes them tick and what can be learned from their design and delivery. Taken together, the 27 contributions make a powerful case for the added value of PPA as an intellectual and practical endeavour.

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PRIMO Risk Management Award 2017

PRIMO Europe | 25 september 2017

Uit handen van de president van PRIMO Europe, de heer Jack Kruf, ontving de heer Ronny Frederickx op 25 september 2017 in Parijs de PRIMO Risk Management Award 2017 voor zijn toewijding en bijdrage aan de ontwikkeling van publiek risicomanagement in Europa. De prijs werd toegekend voor zijn inspanningen om het bewustzijn rondom ‘good governance’ te vergroten en het belang van risicomanagement daarbij bij gemeenten in Europa naar voren te brengen.

Ronny Frederickx, President UDITE 2015-2017

Laudatio

“Het bestuur van PRIMO Europe reikt de PRIMO Risk Management Award 2017 uit aan Ronny Frederickx, President van UDITE, de Europese Vereniging van Gemeentesecretarissen, voor zijn jarenlange commitment om risicomanagement als vak in het publieke domein te integreren in de besturing én in de bedrijfsvoering van het Europese netwerk van gemeenten.

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R-index = 40 voor Kabinetsprogramma ‘Aan de slag’

PRIMO Res Publica | april 2026

PRIMO is gestart met het diagnosticeren van voorliggende bestuurlijke programma’s, bezien vanuit de formule SK x OK x IV = R (Kruf & Redert, 2019). In dit geval is het Coalitieakkoord tussen D66, VVD en CDA: ‘Aan de slag, Bouwen aan een beter Nederland‘ onder de loep genomen door gerichte samenspraak binnen en waardering door ons netwerk.

Dit regeerakkoord krijgt vanuit het netwerk een 4 voor stimulerende kaders, een 2 voor organisatiekracht en een 5 voor investerend vermogen. Dat betekent een R-index van 4 x 2 x 5 = 40. Dat is erg laag. Een score van 350 wordt gezien als minimum voor een goed resultaat. Het gaat hierbij om het regeerakkoord als geheel.

Opvallend is dat het akkoord een gedegen analyse van vigerende trends en ontwikkelingen, een analyse van de eigen sterktes en zwaktes, van mogelijke publieke risico’s als ‘mogelijke schade aan het in dit akkoord gestelde publieke waarden’, een premortem of een scenarioanalyse in het geheel ontbeert.

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JPMorganChase Letter to Shareholders

Jamie Dimon, Chairman and Chief Executive Officer | April 2026

“Dear Fellow Shareholders, In 2026, America is celebrating its 250th anniversary. Also, this year we are celebrating the 227th anniversary of JPMorgan Chase, which was founded in April 1799. This is the perfect time to rededicate ourselves to the values that made this great nation of ours — freedom, liberty, and opportunity — and to recognize that we all stand on our country’s shoulders.

The challenges we all face are significant. The list is long but at the top are the terrible ongoing war and violence in Ukraine, the current war in Iran and the broader hostilities in the Middle East, terrorist activity and growing geopolitical tensions, importantly with China. Our hearts go out to those whose lives are profoundly affected by these crises. We sincerely hope these global conflicts are properly resolved and that one day all of Europe and the Middle East will attain long-term stability and prosperity. Even in troubled times, we have confidence that America will do what it has always done — look to the values that have defined our singular nation and sustained our leadership of the free world…”

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Portfolio en

In 2024, the PRIMO Europe board confirmed its portfolio. The portfolio was considered complete and promising for further development. The focus is that products and services should refocus more than ever on establishing public values and helping members become better equipped to be more effective in decision-making. It is the conviction that, based on experiences over the last few years with our roundtables, think tanks, and education, the perspective on risk has shifted towards true delivery, effectiveness, success, and performance.

Our members need models, tools, and techniques that provide genuine insight into matters, challenges, and issues related to public values and deliver effective solutions. The more general path of promoting frameworks or focusing on generic culture change is less favored. For effective navigation in times of high dynamics, a greater focus on systems thinking and resilience is needed. In view of the current positioning and development of risk management within the public domain, the conclusion is drawn that the needs of organisations working in or for the public domain have broadened considerably to include offering quality, safety, security, performance, precaution, continuity and reliability.

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The Public Design Evidence Review: Public Value

UK Cabinet Office | July 2025

The Public Design Evidence Review (PDER) explores the role and value of design in the public sector. An overview of the report package can be found below.

“This document is the second of three literature reviews commissioned by the cross-government Policy Design Community and written by an interdisciplinary team of academics. It discusses the concept of public value, its origins, measurement, and application in public administration, emphasising the need for professionalisation to enhance public value delivery. The wider project was commissioned as a non-exhaustive exploration of the relationship between public design and public value. It was conducted within rapid timeframes and prioritised cross-disciplinary working.

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Public Value in Public Service Transformation

Working with change

OECD | December 2019

Since its founding in 2005, PRIMO Europe has focused on putting public value at the center, with good governance at its core (including effectiveness, design thinking, high-reliability organisation principles, scenario analysis, SWOT, the precautionary principle, premortem, and the FORTE Framework). Delivery of projects, programs, and policies is key to our network.

Public risk as a ‘possible harm to public value’ is considered a metaphor for the result of bad, not that, or not-so-good governance, and its attached leadership. Mark Moore’s definition of public value is the starting point for our products and services. This report addresses the key developments affecting our network of governors, managers, and their teams. An inspirational report.

Summary

“The rise of platform economies, new consumption patterns and innovative technologies are transforming both service delivery and people’s lives in general. Smart solutions are entering our everyday lives and digitalisation and datafication of everything is the norm. In political economy, short-term considerations seem to prevail, while long-term challenges with cascading effects (like climate change and demographic shifts) are already being felt. Governments around the world are facing an unprecedented transformation process, where systems that have worked and delivered results in prior decades are being questioned.

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