PRIMO Risk Management Award 2009

The Darlington Borough Council received the PRIMO Risk Management Award 2009. The borough’s approach demonstrates a holistic view of public values and their risks and government services to citizens. It links the government to its partners, is excellent at working, and is highly effective in delivering success. In Darlington, an innovative model has proved popular and introduced a common approach to managing risk within the Authority and all partnerships. It has also raised the risk management profile within the decision-making process for partnerships and improved service delivery.

One Darlington, Perfectly Placed

Interview with George Cornforth, Risk and Insurance Manager Darlington Borough Council

Inge Sebregts | December 2009

Partnership working and building relationships to improve the future is now fundamental in public service delivery. ‘One Darlington: Perfectly Placed’, Darlington’s Sustainable Community Strategy sets out a vision for Darlington, with partnership working key to its delivery. However, partnership working involves risks as well as opportunities and embedding risk management within the culture of partnerships and developing effective governance arrangements are therefore vital for their success.

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De basis van risicobeleid en -management

PRIMO interview met cdK Wim van de Donk

Inge Sebregts | januari 2009

PRIMO vroeg commissaris van de Koningin Wim van de Donk hoe belangrijk risicomanagement is. Volgens de heer Van de Donk hangt het af van het soort risico’s waar we het over hebben: “In het rapport Onzekere Veiligheid hebben we ons afgevraagd wat de basis is van het risicomanagement en risicobeleid van de overheid en of dit aansluit bij de risico’s waar we voor staan?

Je kiest ervoor om de gevolgen van het risico te beheersen of om de kans dat het risico zich voordoet te beheersen. In het rapport zeggen we dat er nog steeds alle reden is om vast te houden aan deze statische manier van risicobenadering. Er is een bepaald type management nodig bij deze aanpak: het managen van effecten en het verminderen van mislukkingen.

We leven echter in een onzekere veiligheid, het is noodzakelijk om te bepalen of de risicobenadering nog steeds adequaat is met alle risico’s waar we mee te maken hebben. De samenleving wordt geconfronteerd met nieuwe problemen, die in veel opzichten verschillen van de risico’s waarmee we 50 jaar geleden werden geconfronteerd. Het is belangrijk om het risicobeleid aan te passen aan deze nieuwe problemen in plaats van te blijven vasthouden aan de klassieke benadering van risicomanagement.”

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Publieke en Private Sector Risicomanagement: Is er een verschil?

Peter Young (2007): “Zijn er verschillen tussen risicomanagement in de publieke en de private sector? Als professor die tijd heeft doorgebracht in zowel programma’s voor bestuurskunde als voor bedrijfskunde, heb ik verschillende gelegenheden gehad om na te denken over beide kanten van het debat. 

Peter Young

Aan de ene kant staan degenen die beweren dat management management is en dat de verschillen tussen de publieke en private sector bescheiden zijn (“als de overheid maar als een bedrijf werd geleid”). Tegenstanders van het standpunt “management is management” beweren dat de publieke sector zo verschillend is van de private sector dat het een aparte sector is en dus andere kennis en managementvaardigheden vereist. 

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PRIMO Nederland founded

Risk management: the Achilles heel of local government

Jos Moerkamp (2006), translation Jack Kruf)| December 2006

The greatest risk faced by public authorities is realising, after the event, that risks have been overlooked. Managing risks not only reduces the likelihood of a disaster but, more importantly, makes it visible. That is why risk management belongs at the heart of the municipal organisation. That is precisely what PRIMO Nederland aims to achieve. It was formally founded in The Hague on the 6th of October 2006.

Anyone who associates local authorities and provincial councils with risks thinks first and foremost of financial debacles (the Ceteco affair in South Holland, local authorities acting as banks, construction fraud on a national scale) and, of course, disasters. New legislation (such as the Fido Act, which has curbed the risks taken by local authorities in investing and borrowing) and substantial investments by government inspectorates in enforcement and supervision have undoubtedly helped reduce risks.

Nevertheless, risk management is currently causing quite a stir. At the end of September 2006, during the annual conference of the Association of Municipal Secretaries, PRIMO Nederland was launched. PRIMO stands for Public Risk Management Organisation; PRIMO Nederland is part of PRIMO Europe, with members from fifteen countries.

Why is risk management on the rise in local and regional government? In other words, what is so new about it? Hasn’t risk assessment been part of policy-making and implementation for ages?

Jack Kruf, chair of PRIMO Nederland and municipal secretary of Roosendaal, does not deny this. ‘Seen in this light, you could view the history of humanity as the management of risks. For the Netherlands, this translates primarily to this day into managing the risks posed by water to our survival. It is no coincidence that water management is perhaps the most developed form of risk management we know. Constructing the right dykes is a complex science. We can calculate exactly what a dyke must look like to limit the risk of flooding or a breach to a predetermined probability. Managing the risks posed by water is in our DNA.’

In many other areas, however, risk management within the government is still in its infancy, according to Kruf. ‘We do not always look at it systematically or at the right level. Governments make numerous decisions without systematically calculating the risks beforehand. It is only during implementation that the risks come to light. Whereas risk management should take place at the strategic level of the organisation.’ An increasing number of managers and directors within local authorities shared this observation. All the more so as risks at the local level have increased further in recent years. With the introduction of dualism, the concept of ‘governance’ also became a topic of discussion.

Transparency in governance, oversight and accountability are central

‘This requires well-considered risk management,’ says Kruf. ‘The alderman is now much more accountable to the council, whereas before the dualism system, he was an extension of it. Expectations regarding day-to-day administration – and therefore also of the civil service organisation that supports it – have changed drastically. The alderman must be ‘in control’, delivering results and meeting schedules. There is no longer any room for ‘talking one’s way out of things’. All of this is only possible if you can properly assess the risks in advance.’

A second ‘boost’ to risk management in local authorities is the decentralisation of tasks. ‘Local authorities have been given significantly more policy and financial responsibilities. Usually, task transfer occurs without the resources being transferred on a one-to-one basis. Add the new policy areas with limited resources to the need to drastically adapt our organisations to these developments, and you can see significant risks looming.’ Add to this the increased complexity of projects, the growing interdependence between policy areas, and the expanding chain of responsibility for social issues, and it is clear that, certainly at the local level, the need for risk management is increasing significantly.

Moreover, this list makes it clear that risk management is not solely the preserve of controllers. On the contrary. ‘Society also demands politicians and administrators who stick their necks out, who listen more closely to what citizens want. That desire calls for administrators who dare to take risks. The challenge is to support administrators so they take calculated risks. You want to show the councilor that everything has been mapped out, that the risks have been analyzed, that, of course, things can still go wrong, but that he does know in advance what he is getting into.’

Bibliography

Moerkamp J. (2006). PRIMO Nederland established: Risk management – the Achilles’ heel of decentralised government. B&G Magazine, October 2006.